Shipping & Returns

Since we are a small business please allow 3-5 business days for your order to be processed, as we do a happy dance (bunny binkies) when every order is placed, it will most likely be shipped out straight away.

Free Standard Shipping on all orders over $160 within Australia use code FREESHIPPING

Shipping is calculated at checkout.

If we do not ship to your country please email us at hello@theflufflie.co to place an order.

We accept no responsibility for any loss or damage to goods occurring in transit. You will receive an order email confirmation where you can track your items by Australia Post.

Returns

The FLUFF Life hopes you love our products as much as we do! Please insure you measure your pets & check the sizing charts before you make a purchase.

We do except refunds within 30 days. Products must be in their original packaging and is unworn/unused. Please email us hello@theflufflife.co

If you receive an item that is faulty please email hello@theflufflife.co within 7 days of receiving the goods along with a description of the fault and any photos. We will replace the item for you.